Shipping policy

Shipping & Return Policy – RJ.Store

Welcome to RJ.Store. We are committed to delivering your orders safely and on time. Please read our shipping and return policy carefully before placing an order.

Shipping Policy

• Orders are processed within 1–2 business days after confirmation.

• Estimated delivery time is 7 business days depending on your location.

• Delivery delays may occur during holidays, festivals, or due to unexpected courier issues.

• Customers will receive order updates through email or phone once the order is shipped.

• Please ensure your shipping address and contact details are correct while placing the order.

Return Policy

• We offer a 5-day return policy from the date of delivery.

• To be eligible for a return:

  • The item must be unused and in original condition.

  • The product should include original packaging and tags.

• Returns will not be accepted for damaged products caused by misuse or improper handling by the customer.

Refund Process

• Once we receive and inspect the returned product, the refund will be processed.

• Refunds may take 5–7 business days to reflect in your account, depending on your payment provider.

Support & Contact

For any questions regarding shipping, returns, or refunds, contact us at:

Support Email: rijorinto15@geail.com

Thank you for shopping with RJ.Store.